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Description / Abstract
Submitted to the Department of Mathematics and Computer Science in partial fulfillment of the requirements for the degree of Bachelor of Science
Currently, individuals on the client side must contact the Networks Operations Center (NOC) to determine their circuit's bandwidth usage. A prime example is a local university that cannot ascertain their students' bandwidth consumption compared to their labs through certain VLANS and circuits provided by Fatbeam.
This leads to another issue where clients often assume they're not receiving the contracted service due to speed decline during peak hours. To address this, this proposal was for creating an online portal that retrieves graphs from our online monitoring system in real-time and offers it to our customers.
The online portal was coded and implemented during the summer and fall, respectively, and has been immensely successful. It has saved the NOC considerable resources and time while improving customer satisfaction. Now, there is greater transparency with every circuit leased by Fatbeam to commercial institutions.
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Copyright Notes
This material is used by permission of the rightsholder in accordance with the terms of the relevant content release. As a user, you have permission to use this content and download a copy for non-commercial use only. Downloading multiple quantities of this resource is expressly forbidden.
Keywordscustomer, portal, network
Degree AwardedBachelor of Science
Awarding InstitutionNorthwest Nazarene University
Committee MembersMark Michaelson, Barry L. Myers
Supervisor or ChairKevin S. McCarty
Peer Reviewed?No
Collections With This Resource
NNU Computer Science Theses
74 Resources
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- Physical Sciences and Mathematics
- English
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